To our Valued Guests:

Thank you for your continued loyalty.

At Ross Nissan of El Monte we take your personal health and safety very seriously. We recognize the impact the novel coronavirus (COVID-19) has had in our community. We feel it was important to maintain clear and transparent lines of communication directly with you and to share more information about the steps our teams are taking to help keep our guests and employees safe.

Upon entering our dealership, you will notice some additional precautions we have implemented:

We have strived to create a "Contactless Environment"

  • No handshakes, fist bumps or high fives
  • You instead will get a friendly smile and hello

Antibacterial dispensers have been placed in our facility

  • We have stocked up on supplies and have stations available at multiple areas throughout the Dealership

Vigilant wiping down of all surfaces

  • You will notice our team members wiping down all surfaces before and after each interaction with each other and guests

Test drives will continue with disinfectant wipes being utilized before, after each trip!

Our service drive greeters and advisors will also be welcoming you with smiles and wiping your vehicles after each servicing

Team members continuing to respond to Online Website Service scheduling

We feel confident that these best practices we have implemented using guidance from the CDC, WHO, and LA County Department of Health will serve us well in keeping you and our employees safe and healthy as you continue to experience the excellent customer service of our team. As always, we aim to serve you in any way that is most convenient to you and encourage you to utilize our website as your online digital showroom! Every online inquiry and phone call will be promptly answered by our expert internet team. In addition, we would be happy to drop off your newly purchased new or pre-owned vehicle to your doorstep at no extra charge.

Ross Nissan of El Monte will continue to be here for you and our community. Thank you again for your loyalty.

Herbert Valiente, General Manager

Herbert Valiente
General Manager

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